FAQ

FAQs?

The garage doors we have, vary in price based on size, the type of materials used, level of insulation required, customisation, and many more factors. For a more accurate quote of the price, please contact us with the details of the kind of garage door you need, and we shall reply to you ASAP.

Quoting the price for you is free, we don’t charge a single penny for that. So, you can ask any of our customer support staff as many questions as you wish, all at no cost.

Yes! If you have a particular design of the garage door that you need, you can please contact us with your design, and we shall send you a quote for that. We have good designs for garage doors, but we also give our customers the freedom to think of the designs they would love to see in their garage if they wish.

Security is always our number one priority while making garage doors for our customers. It is for this reason that we make the doors using some of the strongest materials available in the market. Because most of the garage doors we make are automated, locking happens automatically, and immediately the garage door gets into the closing position.

On average, garage doors last 15 to 30 years or even more. It all depends on the type of garage door you chose to install, how you maintain it, the weather conditions of your area, and many more factors. We always give as much information as we can to our customers to help them improve the durability of their garage doors.

You can measure the dimensions of your garage door using a tape measure. However, we recommend using a technician to help you get accurate ones to avoid wasting time and money.

Yes, we do install the garage doors if the customer needs us to do so. However, if you have a technician that you trust, we will let you use that one. We recommend using technicians who have the relevant expertise in working on garage doors. Using an armature technician will not only affect the performance of your garage door but will also affect durability.

The time it takes to design and fabricate your door is anywhere between 1 week to 2 weeks. It depends mainly on the number of pending orders we have and the complexity of the design for your garage door. When you place your order, our team will give you the estimated date when you should expect to have the garage door ready for installation at your house.

Once our team is on your site, it will take about 3 to 4 hours to have your garage door installed. This time is however not fixed and may vary based on the conditions at your site. If you use an armature technician, it will even take more time to have the door installed.

Manual garage doors are cheaper and easier to maintain. However, they are not convenient more so, if you have to open the door a couple of times during the day. Automatic doors are more expensive, but they give you convenience while opening and closing. If you can afford it, we recommend getting an automatic garage door over manual ones.

The most popular material used in garage doors is steel, and it so for a reason. Steel is stronger, cheaper, and tougher than other material alternatives available. Aluminum is also an alternative that is light, less corrosive than steel, though it is not as strong. It is also way more expensive than steel. Other material alternatives used in garage doors include plastic and wood. However, these are not ideal for most people.

We do offer various ranges of insulation capabilities based on what the customer wants. For both sectional and roller garage doors, the level of insulation we offer depends on what the customer needs. We usually recommend having a properly insulated garage door especially if the garage is attached to your house. Proper insulation will reduce the amount of heat entering or leaving the house.

Besides security for your car and property, your garage door can also help you save money on the costs of heating and cooling your house if they are properly insulated. This is because, with proper insulation, there will be minimal heat exchange, which reduces the energy required to cool or heat your house. So, if you live in a place that needs a lot of cooling during summer and heating during winter, getting a garage door that is well insulated is a good idea.

We major in sectional and roller automatic garage doors. We also make custom garage doors that we designed based on what the customer wants. The type of door you choose should largely depend on how much you are willing to spend, the space you have in your garage, and the level of insulation you need your garage to have.

Both the sectional and roller garage doors open vertically. However, they have a couple of differences. The sectional garage doors do not roller over while they are being opened, they just spread horizontally on your garage ceiling. On the other hand, roller garage doors just roll over into a track on top of the door when they are being opened. Because sectional garage doors have fewer sections, they tend to offer better insulation and security than the roller garage doors.

The color of the garage door you choose should largely depend on the overall design of your house. The colors used on the rest of the house are also important while determining the color of your garage door. For most people, dark colors like black will always match the house since most houses are painted lighter colors like white and cream. However, you can choose any color that you would like, and we shall quote for you accordingly.

Yes, it is possible to change the color of paint for your garage door. While changing paint is possible, we recommend you don’t use oil-based paints as they more flammable, peel off after a short while, and not as durable. Late paint is always the best alternative for garage doors.

The motor you need for your electric garage door should largely depend on how fast you want your door to open and how heavy the door is. For most residential houses, you will need a motor that can provide 0.5hp. For single garage doors, 0.25hp can do a decent job more so if you don’t mind the opening speeds.

The frequency of lubrication should depend on the number of times you open your garage door in a day. If you open your garage door much more often in one day, you will need to lubricate more regularly. We recommend lubricating every after one to three months based on how frequently you open your garage door. But if your garage door starts making noise while opening, you may have to lubricate it immediately to avoid any possible damages.

Yes, we do repair all types of garage doors. Whether you have a sectional, roller, or any other design of the garage door, we can fix it in case it has any issues. You can contact us, and we shall send a team of technicians to your house to inspect and determine the extent of repair required and thereafter give you a quote. We also do maintain garage doors to enhance their performance and durability.

A door that is installed properly has the following features;

  • Doesn’t make noise while being opened or closed – it simply makes a smooth transition once you press the switch.
  • It moves in a regulated manner. If you notice your garage door is going up and down at a very high speed, then there are high chances it wasn’t correctly installed.
  • No vibrations during opening and closing. When all parts of your garage door are well aligned, you shouldn’t experience any form of vibration while opening or closing the door.

If you install an electric garage door, you won’t have to lock after it has closed because it has lock functionality that works automatically when the door reaches the closing position. It is only manual doors that need to be locked with a padlock or any other locking system after closing it.

The gauge number represents the thickness of the steel. The lower the gauge number, the thicker, heavier, and stronger the steel. For people who need to have strong garage doors, you will need to go for garage doors made out of steel with a lower gauge number. For residential houses, we recommend going for steel material that has a gauge number of about 24.

Yes, it is possible to add a couple of components to your manual door and eventually make it electric. However, we need to first inspect and confirm that your door can easily be converted to electric without incurring a lot of costs. Contact us, and we send technicians to your home to assess and then give you the quote after.

The batteries that you will find in your remote will usually not be reusable. The duration of these batteries depends on the type you use and how frequently you open your garage door. Batteries from a good brand can a month or more, even if you use your remote frequently.

For better security, it is always better to have the truck of your roller garage door inside the garage instead of outside. However, if your house design or space doesn’t allow having it inside, it is also fine to have it installed outside. If the track is meant to be outside, it is designed to be strong and more robust to meet the standards of security that we need to be at.

For your garage door to last longer, you need to clean it regularly, lubricate the moving parts, and also make sure faults are always fixed in time. Automatic garage doors even need more attention since most of their parts are quite expensive compared to manual ones.

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